Contact Riffuvo

Get in touch

Questions about your AI Hotel Lobby video, a problem on the site, or an idea for a new duo scene — contact Riffuvo at support@aihotellobby.pro

Riffuvo is the website operator, with a registered location in New York, United States — email is our support channel

Product and technical support

Tell us which page you used, what you expected to happen, and what happened instead — include your browser, device, and a screenshot or error message if helpful

For photo uploads, generation, playback, or downloads, include the task reference if available and the scene or settings you selected — this helps us locate the request without asking you to resend personal photos

Account and purchase questions

For a sign-in issue, include the email associated with your account — for a purchase question, include the order reference and purchase date if you have them

Never send passwords, sign-in codes, API keys, or full payment card details — avoid attaching personal photos unless they are necessary to explain the issue and you have permission to share them

Privacy requests

For access, correction, or deletion requests, use the subject line “Privacy request” and describe your request — we may need to verify your identity before handling account-related information

See our Privacy Policy for details about uploaded photos, AI processing, stored results, website data, and your choices

Copyright and likeness concerns

Use the subject line “Rights concern” and include the relevant page URL, a description of the material, the rights involved, and a way to contact you — if you act for a rights holder, explain your authority to do so

We will review the information and may ask for additional details — please do not send unrelated sensitive documents

Feedback and collaboration

We welcome scene suggestions, accessibility feedback, and relevant creative collaborations — tell us what you would like to improve and how you would like to work together

We review incoming messages, but do not promise a fixed response time or round-the-clock support