Privacy Policy

How Riffuvo handles uploaded photos, AI video generation, stored results, account data, and privacy requests

Last updated and effective date: September 30, 2026

Who is responsible for your information

This policy describes how Riffuvo, the operator of aihotellobby.pro, handles information when you visit the website, use our video generation service, or contact us

Operator: Riffuvo
Registered location: New York, United States
Privacy contact: support@aihotellobby.pro

Photos and video generation data

When you upload photos or submit a generation request, we receive the images, descriptions, scene choices, and video settings needed to process that request — photos may include identifiable faces or other personal information

We process submitted materials to create your video, track the task, deliver the result, and resolve technical issues — this can involve transferring photos, prompts, and settings to third-party AI and infrastructure providers

Uploaded materials, generated videos, previews, task records, and related metadata may be stored to support processing, result delivery, and task history — retention and privacy requests are explained below

Upload only materials you are entitled to use and share with the service, including permission from identifiable people — do not submit unnecessary sensitive information

Information we handle

Website and security data — hosting and delivery services may process IP addresses, request times, requested URLs, browser and device information, and error or security logs to serve pages, troubleshoot problems, and prevent abuse
Account information — if you create or use an account, we process the name, email address, login-provider information, session records, and profile details needed for authentication and account administration
Submitted and generated content — photos, prompts, scene and model settings, generated videos, previews, file metadata, and task status used to process requests and provide your results
Support communications — when you email us, we receive your email address, message, and any attachments you choose to send, and use them to respond, investigate, and keep relevant correspondence
Purchase records — when you make a purchase, we process order references, payment status, subscription or credit records, and billing details supplied for that transaction — payment providers process payment credentials, and our application does not directly store full payment card numbers
Usage measurements — enabled analytics may collect page views, interactions, referral information, browser and device characteristics, and online identifiers to help us understand website use and performance

Do not send passwords, payment credentials, or unnecessary sensitive personal information in support messages

Cookies, local storage, and analytics

We use cookies or similar browser storage for functions such as account sessions, language preferences, and remembering whether you dismissed the cookie notice

We use Google Analytics for website measurement — it may use cookies and collect information about visits and interactions, which Google processes as explained in Google’s partner-site data notice and Google’s Privacy Policy

We use Microsoft Clarity for behavioral analytics — it may use cookies and similar technologies to collect page and device information, clicks, scrolling, and page-state changes for heatmaps and session replay, helping us improve usability and investigate problems

Microsoft processes this information under its Privacy Statement — session replay reconstructs website interactions rather than recording your camera or microphone, but can include visible page content according to the applicable masking settings

You can manage cookies through your browser and use Google’s Analytics opt-out browser add-on where supported — blocking cookies can affect account or preference features

Why we use information

We use information to process uploads and generate videos, deliver and store results, maintain task history and accounts, respond to support and privacy requests, administer payments and credits, understand website performance, protect the service, and meet applicable legal obligations

Where applicable law requires a legal basis, we rely on performance of a requested contract, legitimate interests in operating and securing the website where permitted, compliance with legal obligations, or consent where required

Service providers and disclosure

Information may be processed by providers supporting AI generation, hosting and content delivery, file storage, authentication, databases, email, analytics, and payment processing, to the extent required to provide the service

AI providers may receive the photos, prompts, and settings needed for a generation request — their applicable processing, retention, and data-use terms also affect how submitted materials are handled, and you can contact us with questions about the providers involved in your request

We may also disclose relevant information where required by law or reasonably necessary to address fraud, security incidents, rights complaints, or legal claims — in a business transfer, relevant records may transfer subject to applicable privacy obligations

Sharing a generated video or its access link can disclose its contents to recipients — review your sharing choices before distributing results

Third-party links have their own privacy practices, and leaving Riffuvo subjects your visit to those sites’ policies

Retention and security

Uploaded photos, generated videos, task records, and account information may be retained as needed to process requests, make results available, maintain task history, and provide support — transaction, security, and related records may also be retained for legal obligations and dispute resolution

Retention depends on the record and the relevant provider — we do not promise a single automatic deletion period or permanent storage of your content

We use access restrictions and other safeguards appropriate to the information we handle — no internet transmission or storage system is completely secure

Your requests and choices

Depending on applicable law, you may request access, correction, deletion, a copy of certain information, restriction of or objection to processing, or withdrawal of consent where processing relies on consent — you may also have a right to complain to a relevant privacy authority

Email support@aihotellobby.pro with your request — we may verify your identity, and some records may need to be retained for legal or security reasons